Claims

YOUR complaints

For all complaints, please download the complaint management form herefill it in and send it to us for processing via the address corisbank-ci@coris-bank.com

We also provide you with several other channels for submitting your complaints:

  • Call 27 20 20 94 50
  • E-mail to corisbank-ci@coris-bank.com
  • Physical mail at headquarters - Abidjan Plateau, Boulevard de la République, rue n°23 corner Avenue Marchand, 01 BP 4690, Côte d'Ivoire and throughout the branch network
  • You can also fill in the fields of the form below to send us your complaints directly.

The processing time is a maximum of 30 days.


Enter the first 6 and last 4 digits of your card